Managed IT Services
Managed IT Services for Small and Middle-sized Business
| AceAgape offers complete IT management solutions for small to medium-sized businesses with a customized support plan that tailored to your environment and specific needs. By taking the hassles out of managing and maintaining your critical IT systems, our Managed IT Services can be your complete IT solution that supports all your servers, network appliances and desktops.
Our Managed IT Services include:
Preventive Maintenance Prevention is better than cure. Although 100% prevention is impossible in IT, we can still take measures to prevent expensive downtime caused by Breakdowns. In addition, breakdowns may also caused lost of valuable data stored in computer, hence preventing your computers from breaking down is actually much cheaper.
Phone / Online Support Get Live Support via telephone or through the Internet. Our friendly Support Staff will be able to help you fix the problem remotely so that you can get back to work without further delay. For cases where remote assistance is not enough to resolve the issue, our field technician / engineer will be there to rectify the problem once and for all.
On-Demand Support and Emergency Response On top of regular maintenance and Techincal Support, AceAgape can also provide emergency visits for unforeseen failures, troubleshooting and repairs.
Server, Desktop and Network Management We proactively update, back up, and manage all your computers and servers remotely. Every aspect of your network is monitored and issues can be spotted and fixed before they can cause any type of problem. Routine service and optimization of IT infrastructure is also performed on a regular basis to make sure every part of the IT in the organisation is in tip top condition.
IT Strategy and Consultancy Technologies change rapidly. And among these emerging technologies, there are a number of ways to make your business run more effectively and at a lower cost. At AceAgape, we sit down with you and strategise a plan that will put these technologies to work for you. Call us for a strategy session today. |
